Last Updated: April 10, 2026
At EIRA Institute of Technology & Health Sciences, your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we store and protect it, and what rights you have regarding your personal data. Whether you are a prospective student, an enrolled student, a parent, a website visitor, or a staff member, we are committed to handling your information responsibly and transparently.
1. Information We Collect
We collect different types of information depending on how you interact with us:
a) Pre-Registration & Admissions
When you submit a pre-registration or admissions inquiry through our website, we collect:
- Full name
- Phone number
- City of residence
- Educational qualification
- Program of interest
b) Contact Form
When you reach out through our contact page, we collect:
- Full name
- Email address
- Phone number (optional)
- Subject of inquiry
- Your message
c) Enrolled Students
Once you are admitted and become part of EIRA, we collect additional information necessary for academic and administrative purposes, including:
- CNIC / B-Form number
- Date of birth and gender
- Guardian/parent information and emergency contacts
- Academic records and transcripts
- Attendance and exam records
- Fee payment history
- Medical fitness certificates
- Domicile and address details
- Photographs for identification
d) Website Analytics
When you visit our website, we automatically collect certain technical data through cookies and analytics tools, including:
- Pages visited, time spent, and navigation patterns
- Device type, browser, and operating system
- Approximate geographic location (city/country level)
- Referral source (how you found our website)
2. Why We Collect Your Information
We only collect information that serves a clear and legitimate purpose:
- To process admissions — Your pre-registration and application data helps us evaluate eligibility, communicate about admission status, and prepare for enrollment.
- To deliver education — Student records are essential for managing classes, tracking attendance, conducting exams, issuing certificates, and maintaining academic integrity.
- To communicate with you — We use your contact details to respond to inquiries, share important updates, send fee reminders, and provide exam schedules and announcements.
- To improve our services — Website analytics help us understand how visitors use our site so we can improve navigation, content, and the overall user experience.
- To meet regulatory requirements — As an educational institution registered with SECP and pursuing affiliations with PNMC, PMF, AHPC, and Pharmacy Council of Pakistan, we are required to maintain certain student records.
- To ensure campus safety — Emergency contact information and medical records help us respond appropriately in case of health or safety incidents.
3. How We Store & Protect Your Data
We take the security of your data seriously and employ multiple layers of protection:
- Secure cloud infrastructure — Student records and institutional data are stored on Google Firebase/Firestore with built-in encryption at rest and in transit.
- Access controls — Only authorized administrative and academic staff can access student records through our secure Member Portal. Each staff member has role-based access limited to what they need.
- Form submissions — Pre-registration and contact form data is transmitted securely via HTTPS and processed through Formspree, a trusted third-party form handling service.
- No unnecessary data retention — We do not store personal information longer than required. Inquiry data from prospective students who do not enroll is periodically reviewed and removed.
- Physical security — Paper-based records at our campus are kept in secured, access-controlled areas.
4. Third-Party Services
We use the following third-party services that may process some of your data:
- Google Analytics (GA4) — For understanding website traffic and user behavior. Google Analytics uses cookies to collect anonymized usage data. Google's Privacy Policy
- Google Ads — For measuring the effectiveness of our advertising campaigns. Conversion data is anonymized. Google Ads Privacy
- TikTok Pixel — For measuring advertising performance on TikTok. This tracks page views and button clicks in an anonymized manner. TikTok's Privacy Policy
- Formspree — For processing form submissions securely. Formspree's Privacy Policy
- Google Firebase — For hosting and database services. Data is encrypted and stored securely. Firebase Privacy
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Caring for Student Information
Once you become a student at EIRA, we consider your data a sacred trust. Here is how we care for it:
- Confidentiality — Your academic records, personal details, and performance data are treated as strictly confidential. They are never shared with other students or unauthorized individuals.
- Transparent access — Through our Smart Campus Portal, students can view their own attendance, fee status, exam results, and academic history at any time. You always know what data we have about you.
- Minimal data collection — We only ask for information that is genuinely needed for your education and welfare. We do not collect unnecessary personal details.
- Staff training — All EIRA staff with access to student data are trained in responsible data handling and confidentiality practices.
- Parental communication — For students under 18, we communicate relevant academic and attendance information with parents/guardians, ensuring families stay informed while respecting student dignity.
- Post-graduation — After graduation, we retain essential academic records (transcripts, certificates) as required for verification and regulatory purposes. Other personal data is securely archived or deleted.
6. Cookies
Our website uses cookies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device. We use:
- Essential cookies — Required for basic website functionality.
- Analytics cookies — Used by Google Analytics and TikTok Pixel to understand how visitors interact with our website. These help us improve our site.
- Advertising cookies — Used by Google Ads and TikTok to measure campaign effectiveness.
You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features.
7. Your Rights
You have the right to:
- Access — Request a copy of the personal information we hold about you.
- Correction — Ask us to correct any inaccurate or incomplete information.
- Deletion — Request deletion of your personal data, subject to any legal or regulatory retention requirements.
- Withdraw consent — If you previously gave consent for specific data use, you may withdraw it at any time.
- Object — Object to processing of your data for marketing or non-essential purposes.
To exercise any of these rights, contact us using the details provided below.
8. Children's Privacy
Some of our students may be 16 years or older but under 18. For minor students, we obtain parental/guardian consent during the admission process and ensure that their data is handled with extra care. We do not knowingly collect personal information from children under 16 through our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: